Crazy Horse Genuine Leather Case for iPhone

Crazy Horse Leather Case Care Guide

Regular Cleaning – Wipe with a soft, dry cloth; for deeper cleaning, use a damp cloth with mild soap and dry immediately.

Conditioning – Apply a leather conditioner or mink oil every 3-6 months to keep the leather supple and prevent drying.

Moisture Protection – Avoid water exposure; if wet, let it air dry naturally—never use heat.

Scratch & Stain Prevention – Store away from sharp objects and clean stains gently with a soft cloth.

Storage – Keep in a cool, dry place, preferably in a cotton bag, to prevent dust buildup.

Aging & Patina – Embrace natural marks and color changes; rubbing scratches gently can reduce their appearance.

Shipping

We offer worldwide free shipping through Priority Mail International (AIR) to major markets for every order above $20. Our warehouse locations are in the US and China. Processing orders after receiving them can take 3-7 business days. Delivery is usually within 2 weeks but can be up to 30 days depending on your proximity location (does not deliver on Sundays or holidays)

If have a special request about shipment, you may leave a note during checkout or directly request customer service at contact@thecasefactory.co.

How can I track my order?

Once your item is shipped, you will receive an email with your tracking number to monitor your shipment.

Returns Policy

We have 100% money-back guarantee. You may return most new, unused items within 30 days of delivery for a full refund (you received an incorrect or defective item, your package was lost, parts of the item are missing, misleading product information). For full information, please check our Returns & Warranty Policy.

You should expect to receive your refund within one week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.